Please don't trust your cake purchase to any old company; our Feefo reviews written by genuine customers really do prove that our customers love and recommend our cakes and reliable service.
Many of our orders come from return custom and because we deliver to you in person our customers get to meet us face to face.
Ordering your cake couldn't be easier. If you'd like to order online simply follow the step by step guide below but if you'd prefer the reassurance of speaking to us in person on the telephone we'd be glad to help.
This is Nicky our trusted customer services manager. She'll assist you with every aspect of your cake from concept to delivery and help turn your imaginative birthday cake dreams into a reality! Call her Monday to Friday 09.00 - 15.00 on 01702 421900.
If you have an idea for a cake its always great if we can get a picture of what you have in mind. Please complete our contact us form attaching any relevant image, drawing, photo or picture. Don't forget to let us know when your party date is. We'll always do our best to make your cake dreams come true so please send your images as early as you can; a good weeks notice is best to allow our team of cake fairies to weave their magic.
We'll take a look at your image and get back to you between Monday and Friday by return mail or by phone advising as to whether this is possible and giving an idea of price. You'll need to let us know how many people your cake will need to feed, not forgetting to leave us your delivery postcode so we can check that we would be able to deliver to your area. We deliver to London and across the South East of England but you may like to go to our "Are you within our delivery area" page where you can enter your postcode into our delivery checker to see if delivery is available to your chosen address.
We'd like to point out that when sending us a picture of a cake you have seen elsewhere, due to copyright and professional courtesy, we will not make an exact copy of the image sent. As such we need to manage our customer's expectations and make you aware that there will usually be a few design differences between that of the image sent and the cake made to order. This will of course make your cake completely unique and personalised just for you!
When you've placed your order either online or by phone, we'll send you an e-mail confirming the details of your cake order. Please ensure you read the details carefully and advise us of any discrepancies by midday two working days before your chosen delivery day. So sorry but in most cases we're unable to make any changes to your cake after this time.