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Customer reviews

Customer reviews

Our current ratting

5.0/5.0
Provided by feefo
Here's what our customers think of our cake company and the service they have recieved from Parteaz Cakes. Reviews are submitted independently through FEEFO and only come from our genuine customers who have ordered a personalised cake with us online or by phone. These reviews reflect our customer's experience of our cake ordering system, personalised cake delivery service and the overall reliability of our cake company as a whole.

REVIEWS

Parteaz Cakes
Parteaz Cakes Sponge Bob Cake 10:33
Service:++

Excellent service, very happy with the ease of ordering the cake & the delivery. Plus the cake was gorgeous, both to look at & eat.

Parteaz Cakes Reliable and punctual.08:17
Service:++

Parteaz let me know throughout the process what was happening and finally the expected time of delivery of the cake.

Parteaz Cakes Excellent service by Parteaz Cakes02:05
Service:++

Happy with the service beautiful cakes great service

Parteaz Cakes As always this was a fantastic cake, I never order from anywhere else, the ...20:12
Service:++

As always this was a fantastic cake, I never order from anywhere else, the cake was delicious and the service prompt. Great company

Parteaz Cakes Very Happy!17:59
Service:++

Excellent service, ordered at a very late date but they managed to accommodate me and gave me exactly what I wanted. Delivery service was very good and the communication was also very good! Highly recommend this company and I will be using for my Sons Birthday....

Parteaz Cakes Absolutely fantastic - order with confidence07:29
Service:++

Amazing from the outset, excellent, well laid out informative easy to navigate website together with knowledgeable staff.

Having navigated the website, I called Parteaz to ask the reason for not delivering on Mondays, after the explanation, She offered to take my order over the phone, I was offered options to change certain aspects, finally customised to fit my needs.

Throughout the process I was kept informed, one day before the delivery, I was sent a text message informing me of the allocated time slot, together with an estimated time of arrival.

The cake was delivered literally on time, although Parteaz does say allow 2 hours either side, baring in mind the traffic. So I don't think this would happen too often.

The delivery team were excellent, and professional, we were kept well informed until it was delivered, instructions on how to store the cake were given by the delivery driver - very different from the 'sign here' and gone drivers.

All in all, an excellent company to deal with, order with confidence. You'll not be disappointed!

Parteaz Cakes I will definitely recommend for any future events or personal events.08:25
Service:+

Amazing service very friendly and accommodating to our specific needs. :)

Parteaz Cakes Excellent!07:08
Service:++

Parteaz delivers excellent customer service from placing the order through to delivery.

Parteaz Cakes Excellent Service04:44
Service:++

I've recently purchased a cake for my boyfriend's birthday from parteaz and their service was just amazing. I wanted a customized cake but since i was in Australia, I was worried about the short time frame and if it will turn out the way i pictured it to be. Team member Nicki was very professional and accommodating to my requests and the cake turned out amazing! Will definitely buy from them again! Thank you!

Parteaz Cakes The service is prompt and excellent. My daughter who is studying at Churchi...04:06
Service:++

The service is prompt and excellent. My daughter who is studying at Churchill college received the cake I ordered exactly on time to celebrate her 21st Birthday.
Thanks so much.

Parteaz Cakes Absolutely faultless - cannot recommend enough. Delivered at the time they ...20:25
Service:++

Absolutely faultless - cannot recommend enough. Delivered at the time they said they would.

Parteaz Cakes Perfect from start to finish18:07
Service:++

Perfect from start to finisj

Parteaz Cakes Fantastic service 17:52
Service:++

First class service, kept up to date at all times and kept to the delivery times stated!

Parteaz Cakes Many Thanks Parteaz11:57
Service:+

Simple ordering process. Pre-delivery confirmation text received and delivery ok

Parteaz Cakes Very helpful17:23
Service:++

Nicky was very helpful on the phone when I was ordering the design.
They texted the day before with a delivery slot time and it was delivered promptly.

Parteaz Cakes Wonderful service15:44
Service:++

The service from Parteax cakes was brilliant. They were easy to contact, very professional and the delivery of the cake was prompt.

Parteaz Cakes Everything perfect!18:44
Service:++

Delivered on time by a lovely lady and the cake was amazing. My daughter was over the moon. I couldn't be happier with everything about the service I received.

Parteaz Cakes Keen and engaged creative team14:46
Service:++

fabulous service - we were rung to talk through designs, and the team were obviously enthusiastic about the challenge with ideas of their own

On 06-Mar-2017 the supplier responded: We were thrilled to get the opportunity to work with your company to create this cake for your book launch. Delighted to hear how happy you were with the cake! We hope the launch of "The Chocolate Monster" was a fabulous success! Thank you for your valued custom.

Parteaz Cakes great lovely and what a Cake12:05
Service:++

The cake was delivered on time, had a call prior to the delivery with all the correct documents.

The lady who handle the the initial call was helpful and listen to all of my requirements, very nice person.

Well use them again, all comments about the cake was fantastic

On 06-Mar-2017 the supplier responded: How lovely to read your comments about our cake company and how pleased you were with the service that you received. It will be a great pleasure to welcome you back again sometime. Thank you for your endorsement.

Parteaz Cakes When I was let down by another supplier...Parteaz became my HEROS 11:30
Service:++

I was very pleased with the service I received from Parteaz.
From the moment I contacted them, they were very polite, helpful as I had been let down by another company that could not deliver my son's 8th birthday cake on time for his party. Helen at Parteaz, assured me that they would be in a position to make the cake and have it delivered on time for my son's party, which was due to happen in 3 days.......so if you have been let down by another supplier contact Parteaz, you will not be disappointed

On 06-Mar-2017 the supplier responded: We were so thrilled to read your generous comments about the custom made cake we recently made and delivered for your sons birthday party. We are a small family run business and can not thank you enough for your kind recommendation and of course your valued custom.