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Customer reviews

Customer reviews

Our current ratting

5.0/5.0
Provided by feefo
Here's what our customers think of our cake company and the service they have recieved from Parteaz Cakes. Reviews are submitted independently through FEEFO and only come from our genuine customers who have ordered a personalised cake with us online or by phone. These reviews reflect our customer's experience of our cake ordering system, personalised cake delivery service and the overall reliability of our cake company as a whole.

REVIEWS

Parteaz Cakes
Parteaz Cakes 16:02
Service:++

A very good service from start to finish would recommend to anyone

Parteaz Cakes Fantastic service14:40
Service:++

Great communication and delivery is always on time. 10/10

Parteaz Cakes 23:18
Service:++

Text to confirm when delivering and accepted alternative arrangement without a problem. Person who delivered the cake was very friendly and explained storage etc very well.

Parteaz Cakes Excellent customer service and delivery08:54
Service:++

Service was excellent...typically I left organizing a cake to the last minute and was struggling to find anyone else that could create and deliver what I wanted within 5 days.....Parteaz cakes saved the day and delivered exactly as asked to keep it a surprise !

Parteaz Cakes 06:07
Service:++

Easy website, liked the text messages about the delivery and arrived on time

Parteaz Cakes Recommended bakery20:15
Service:+

Thank you very much for the cake! Service was lovely and very professional. The cake tasted nice and was well presented. I would certainly recommend

Parteaz Cakes 13:48
Service:++

Service was extremely helpful! All my questions were answered quickly and the staff were very informative! I was kept updated as the delivery date came closer and on the day of delivery I was kept informed as to the time of delivery! Prefect service!

Parteaz Cakes great service and cake 13:22
Service:++

great service! the cake looked and tasted great! and they were able to create a design that i wanted!

Parteaz Cakes very good, as always13:11
Service:++

cake as described, prompt delivery

Parteaz Cakes Yummy yummy!20:26
Service:++

Delighted with the personal delivery; I was told 5.45pm and the gentleman arrived at 5,44pm! The cake was so heavy and looked lovely. The best bit was the taste! Everyone loved it. Many thanks.

Parteaz Cakes Would definitely use again and have already recommended Parteze to friends.14:22
Service:++

Service outstanding. Ordered cake quite late but no problem with delivering on the date I needed.
Cake looked fantastic and the icing was perfect, my husband loved it and didn’t want to cut it up, took loads of pictures.
Inside cake was so tasty.
Thanks for making my husband’s day perfect.
Lovely delivery man too.
Regards
Angie Kemp

Parteaz Cakes 17:40
Service:++

Excellent service and fantastic cake 😁
Would not hesitate to buy another cake from Parteaz.

Parteaz Cakes 13:58
Service:++

😋

Parteaz Cakes Will recommend12:31
Service:++

Fast to reply, great and punctual delivery, amd easy to order.

Parteaz Cakes Great service and cake12:15
Service:++

Excellent service. Delivered the cake on time. My son loved the cake. Cake looks and taste great 😊. Thanks for the lovely cake. I will definitely order again.

Parteaz Cakes Let down04:34
Service:-

I asked them not to call the recipient as it was a surprise, but they did call and spoiled the surprise.

On 23-Nov-2017 the supplier responded: I was very sorry to hear you were disappointed with our service. I did in fact, deliver your cake myself in person.
Having delivered several times to this establishment (which is quite rightly very secure and particularly difficult to access) in the absence of an alternative contact name I had no alternative but to send a delivery text. As you would expect, it was NOT mentioned in the text that a cake was being delivered.
Each and every one of our cakes that have been requested as a surprise is always dealt with as much care and attention as humanly possible to keep the cake a secret. It is however, essential that we that we do everything within our power to ensure that every delivery is successfully made.
In this particular case, had I been unable to deliver, there would have been a 150 mile round trip for you to collect the cake from us which I think we would both agree would not have been ideal.

Yours Sincerely
Helen Archer

Parteaz Cakes Excellent service and great cake!16:03
Service:++

Nicky, Helen and the team were excellent, calling to understand requirements. This was particularly great as the cake they made was a donation.

Parteaz Cakes Excellent service14:20
Service:++

The service we received was excellent. With only 2 weeks notice, everything was arranged by phone and photos on email, advising what we wanted. Very helpful and professional service.

Parteaz Cakes Couldn't ask for more.23:38
Service:++

Excellent service! Did everything they said they would and more! I asked for some slight alterations but what they came back with was above and beyond.

Parteaz Cakes Perfect! On point! Great service! Happy Mummy! 23:29
Service:++

I ordered the cake for my son’s first birthday and I wanted to order a cake which I had fallen in love after seeing a picture and Parteaz did they best to give me the services I required and did beyond that and made the best cake I could possibly ask for and it turned out better than the picture originally sent, even the filling was perfect and i don’t really eat chocolate. Even the service was great and very friendly.
It was success with everyone and especially me.

Thank you so much for the perfect first birthday cake, I can’t wait to show your work to my son when he’s older..

Will definitely be ordering again.